Updated: 9/01/2025
RMT Music (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services, whether through our website, lessons portal, events, or communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, payment details, and emergency contact information.
- Student Information: Student name, age, instrument of study, scheduling preferences, lesson history, and progress reports.
- Technical Information: IP address, browser type, device information, and usage data when you visit our website or use our online lesson portal.
- Communications: Emails, messages, or phone conversations you have with us.
2. How We Use Your Information
We use the information we collect for purposes including:
- Scheduling, conducting, and managing lessons.
- Communicating with students, parents, and guardians.
- Processing payments and invoices.
- Providing access to the lesson portal and related resources.
- Sending important updates, reminders, and announcements about services.
- Improving our programs, customer service, and website.
- Complying with legal or contractual obligations.
3. Do Not Share
RMT Music does not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes. Any information you provide is used solely to deliver our services, communicate with you, and improve your experience with RMT Music.
No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement reasonable technical and organizational measures to safeguard personal information against unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal information.
- Opt-out of marketing communications.
- Restrict or object to certain processing activities.
To exercise these rights, please contact us at admin@rmtmusic.com.
6. Children’s Privacy
We collect information about children only as necessary to provide lessons and with the consent of a parent or guardian. We do not knowingly collect personal information from children without such consent.
7. Cookies & Tracking
Our website and lesson portal may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
8. Retention of Data
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
9. Third-Party Links
Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
RMT Music
Email: admin@rmtmusic.com
Phone: 512-693-7622
Website: rmtmusic.com
Rachel, RMT Music
7310 Marcell St PO Box 151771 Austin TX US 78715
rachel@rmtmusic.com
512-693-7622
Messaging Terms & Conditions
Rachel, RMT Music | 7310 Marcell St PO Box 151771 Austin TX US 78715
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Rachel, RMT Music. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Rachel, RMT Music. Rachel, RMT Music reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Rachel, RMT Music also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Rachel, RMT Music again, just sign up as you did the first time and Rachel, RMT Music will start sending messages to you again.
Info
For support regarding our services, email us at rachel@rmtmusic.com or, if supported, text \”HELP\” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Rachel, RMT Music, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \”STOP\” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at rachel@rmtmusic.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our https://rmtmusic.com/privacy-policy/.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.